Support Associate

Responsibilities

• Support both front and back of house operations in a fast-paced luxury retail environment
• Act as a greeter, runner, or cashier to ensure smooth store operations
• Execute operational policies and procedures, including answering phones
• Manage shipments by packing and unpacking items
• Organize the stock room to maintain efficient product flow

Requirements

• 1-2 years of experience in a high-volume, customer-driven retail environment
• Open availability for a flexible schedule, including nights, weekends, holidays, and occasional overnights
• Ability to lift at least 40 lbs and perform physical tasks such as climbing ladders, squatting, kneeling, and bending
• Physical stamina to stand for extended periods of time

Benefits

• Generous employee discount on beautiful collections
• Access to Retail Excellence Programs in Styling, Coaching, and Brand Ambassador roles
• Opportunities for community impact through the Tory Burch Foundation and paid volunteer days
• Comprehensive benefits to support mental, physical, and financial well-being

About the Company

Tory Burch is an American luxury lifestyle brand founded in 2004. Anchored in the casual elegance of American sportswear, the brand offers collections ranging from ready-to-wear and handbags to footwear and beauty. Empowering women is the company’s guiding principle, reflected in its culture and the work of the Tory Burch Foundation, which supports women entrepreneurs.