Support Associate

Responsibilities

• Support both front-of-house and back-of-house retail operations in a fast-paced luxury environment
• Act as a greeter, runner, or cashier to ensure seamless customer service
• Execute operational policies and procedures, including answering phones
• Manage shipments by packing and unpacking items
• Organize the stock room to maintain efficient product flow and store organization

Requirements

• 1-2 years of experience in a high-volume, customer-driven retail environment
• Open availability for a flexible schedule, including evenings, holidays, and weekends
• Ability to lift at least 40 lbs and perform physical tasks such as squatting, kneeling, and climbing ladders
• Ability to stand for extended periods of time

Benefits

• Generous employee discount and access to exclusive special offers
• Access to Retail Excellence Programs in Styling, Coaching, and Brand Ambassador training
• Opportunities to give back through the Tory Burch Foundation and paid volunteer days
• Comprehensive wellness support for mental and physical health

About the Company

Tory Burch is an American luxury lifestyle brand founded in 2004. Anchored in the casual elegance of American sportswear, the brand's collections include ready-to-wear, handbags, footwear, accessories, jewelry, home, and beauty. Empowering women is the company’s guiding principle, reflected in both its company culture and the work of the Tory Burch Foundation.