Support Associate

Responsibilities

• Support both front and back of house retail operations in a fast-paced luxury environment
• Act as a greeter, runner, or cashier to ensure seamless customer service
• Execute operational policies and procedures, including answering phones
• Manage stock room organization, including packing and unpacking shipments to support product flow
• Maintain store standards through efficient multitasking and collaboration with the retail team

Requirements

• 1-2 years of experience in a high-volume, customer-driven retail environment
• Open availability for a flexible schedule, including evenings, holidays, weekends, and occasional overnights
• Physical ability to lift at least 40 lbs, carry, push, pull, squat, kneel, twist, turn, climb ladders, and reach
• Ability to stand for extended periods of time

Benefits

• Generous employee discount and access to exclusive special offers
• Access to Retail Excellence Programs in Styling, Coaching, and Brand Ambassadorship
• Opportunities for community impact through the Tory Burch Foundation and paid volunteer days
• Comprehensive wellness benefits to support mental, physical, and financial health

About the Company

Tory Burch is an American luxury lifestyle brand founded in 2004. Anchored in the casual elegance of American sportswear, the brand is defined by effortless silhouettes and innovative materials. Empowering women is the company’s guiding principle, reflected in its collections, company culture, and the work of the Tory Burch Foundation.