Support Associate

Responsibilities

• Support both front-of-house and back-of-house operations in a fast-paced luxury retail environment
• Act as a greeter, runner, or cashier to ensure seamless customer service
• Execute operational policies and procedures, including answering phones
• Manage stock room organization, including packing and unpacking shipments to support product flow
• Maintain store standards to ensure a premium shopping experience

Requirements

• 1-2 years of experience in a high-volume, customer-driven retail environment
• Open availability for a flexible schedule, including evenings, holidays, weekends, and occasional overnights
• Physical ability to lift at least 40 lbs, carry, push, pull, squat, kneel, twist, and climb ladders
• Ability to stand for extended periods of time

Benefits

• Competitive pay and performance rewards
• Generous employee discount on luxury collections
• Comprehensive benefits supporting mental, physical, and financial wellness
• Opportunities for professional growth through Retail Excellence Programs
• Paid volunteer days and engagement with the Tory Burch Foundation

About the Company

Tory Burch is an American luxury lifestyle brand founded in 2004. Anchored in the casual elegance of American sportswear, the brand offers ready-to-wear, handbags, footwear, accessories, jewelry, home, and beauty. Empowering women is the company’s guiding principle, reflected in its culture and the work of the Tory Burch Foundation.