Support Associate

Responsibilities

• Support both front of house and back of house operations in a fast-paced luxury retail environment
• Execute operational policies and procedures, including acting as a greeter, runner, or cashier
• Manage shipments by packing and unpacking items to ensure smooth product flow
• Organize and maintain the stock room to support store efficiency
• Assist with various tasks including answering phones and maintaining store standards

Requirements

• 1-2 years of experience in a high-volume, customer-driven retail environment
• Open availability for a flexible schedule, including overnights, evenings, holidays, and weekends
• Physical ability to lift at least 40 lbs, carry, push, pull, squat, kneel, twist, and climb ladders
• Ability to stand for extended periods of time
• Occasional overnight travel may be required

Preferred Qualifications

• Previous experience in stock-related roles or inventory management

Benefits

• Generous employee discount on beautiful collections
• Access to Retail Excellence Programs in Styling, Coaching, and Brand Ambassador training
• Opportunities for community impact through the Tory Burch Foundation and paid volunteer days
• Comprehensive benefits to support mental, physical, and financial wellness (for qualifying members)

About the Company

Tory Burch is an American luxury lifestyle brand founded in 2004. Anchored in the casual elegance of American sportswear, the brand offers collections ranging from ready-to-wear and handbags to footwear and beauty. Empowering women is the company’s guiding principle, reflected in its culture and the work of the Tory Burch Foundation, which supports women entrepreneurs.