Support Assistant

Responsibilities

• Ensure equitable shift distribution among nursing staff and Client Care Attendants (CCAs) across inpatient units
• Strategically deploy Staffing Resource Team personnel to fill coverage gaps
• Provide clerical, reception, and administrative support for the Staffing Office
• Utilize spreadsheet and database software to compile and track operational data
• Coordinate with hospital personnel and deliver training/orientation to onboarding team members

Requirements

• Completion of Grade 12 or a recognized equivalent
• Minimum of two years of related office or clerical experience
• Proficiency in Microsoft Office/Windows environment, including databases and spreadsheets
• Fast and accurate typing skills of at least 60 w.p.m.
• Strong organizational, time-management, and problem-solving skills
• Excellent interpersonal, written, and verbal communication skills

Preferred Qualifications

• Previous experience working within a healthcare facility
• Prior experience in staff scheduling
• Working knowledge of collective agreements related to staffing
• Familiarity with medical terminology

Benefits

• Competitive compensation packages
• Membership in the Healthcare of Ontario Pension Plan (HOOPP)
• Access to transit and UHN shuttle services
• Opportunities for professional development and promotion
• Various corporate discounts including travel, restaurants, and insurance

About the Company

University Health Network (UHN) is Canada’s #1 hospital and a global leader in publicly funded healthcare. Comprising several major sites including Toronto General and West Park Healthcare Centre, UHN is a premier research hospital affiliated with the University of Toronto. Our vision is to build A Healthier World through excellence in discovery, education, and patient care.