Supply Chain Quality Excellence & KPI Governance Lead

Responsibilities

• Drive improvement of SCM Quality KPIs, including Before-Delivery NC%, Manufacturing NC%, and Install Cost/System.
• Lead cross-functional improvement projects using Lean, Six Sigma, or 8D methodologies.
• Own ROS NCC governance for supply-chain-related categories and support overall oversight.
• Provide quality oversight for refurb and repair programs to ensure compliance with QMS procedures and regulatory requirements.
• Partner with Engineering, Manufacturing, and Supplier Quality teams to resolve supplier-caused quality issues.
• Translate emerging supplier-related quality performance insights into actionable improvements.
• Track and report on quality performance, improvements, and NCC reduction progress to stakeholders.

Requirements

• Bachelor's degree in Engineering, Quality Management, Supply Chain, or a related field.
• 10+ years of experience in quality, supply chain quality, or manufacturing quality within complex, regulated environments.
• Demonstrated experience driving improvement of supply chain quality KPIs and post-delivery cost metrics.
• Strong background in structured problem-solving methodologies such as Lean, Six Sigma, 8D, RCA, or PDCA.
• Solid understanding of QMS and regulatory requirements, specifically ISO 13485 or FDA 21 CFR 820.
• Proficiency in leveraging ERP and analytics tools such as SAP, Power BI, or MES to inform decision-making.
• Excellent communication and stakeholder management skills with the ability to influence without direct authority.

Preferred Qualifications

• Master's degree in a relevant field.
• Six Sigma certification (Green Belt or higher).
• Experience in the medical device or healthcare technology industry.
• Proven success in overseeing refurb and repair quality programs.

Benefits

• Medical, dental, and vision insurance.
• 401(k) retirement plan.
• Life insurance and disability insurance (long-term and short-term).
• Paid time off and paid sick/safe time.
• Paid parking or public transportation support.

About the Company

Siemens Healthineers is a global leader in medical technology, dedicated to pioneering breakthroughs in healthcare. With a team of over 72,000 employees in more than 70 countries, we strive to create better outcomes and experiences for patients worldwide through innovation and excellence.