Supply Chain Operations Program Manager, AI Infrastructure

Responsibilities

• Act as the single-threaded owner for operational readiness across NPI and ramp, from early bring-up through sustained production
• Translate infrastructure strategy and engineering objectives into clear operating plans and decision frameworks
• Drive alignment across Engineering, Operations, Strategic Sourcing, Finance, and Capacity Planning
• Lead NPI build readiness, including material accountability, manufacturing readiness, and qualification plans
• Manage the transition from NPI to mass production in partnership with Sustaining Operations
• Drive factory and deployment ramp readiness, including throughput, yield targets, and quality controls
• Define requirements for operational systems such as PLM enablement
• Build and maintain strong relationships with contract manufacturers, OEMs, and integrators

Requirements

• 8+ years of experience in Operations, Engineering, or Program Management within hardware development or supply chain
• Proven track record leading complex hardware NPI programs end-to-end
• Strong understanding of manufacturing fundamentals, BOM management, ECO/MCO processes, and material planning
• Ability to lead cross-functional teams and influence senior stakeholders in ambiguous environments
• Exceptional written and verbal communication skills
• Ability to support onsite factory builds and field deployments with domestic and international travel

Preferred Qualifications

• Experience in hyperscale datacenter or large-scale infrastructure environments
• Technical background in server, rack, or network hardware
• Familiarity with supplier engagement models and NPI scaling tradeoffs
• Experience designing operational processes, dashboards, or execution metrics
• Experience supporting PLM processes and familiarity with ERP systems

About the Company

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity.