Supply Chain Officer

Responsibilities

• Ensure efficient order handling to meet field needs and provide regular updates to customers regarding delays or problem items
• Initiate reports for items on order to ensure they are processed for sourcing, picking, packing, and shipping
• Follow up on the movement of goods, transportation, and import/export permits
• Investigate and resolve customer complaints and manage back-order reviews
• Monitor stock levels, including monthly reviews of short-expiry items and identification of slow-moving or obsolete stock
• Participate in warehouse stock-taking and reconciliation processes
• Coordinate with the Procurement team regarding urgent medical and non-medical items

Requirements

• Bachelor's degree in Business Administration, Commerce, Engineering, or a related field
• 3–5 years of experience in supply chain management, procurement, warehousing, or inventory management
• Proficiency in both English and Arabic
• Valid driving license for manual transmission vehicles
• Ability to work in a field environment and accept unaccompanied postings if required

Preferred Qualifications

• Professional certifications such as CIPS (Chartered Institute of Procurement & Supply) or APICS/ASCM
• Previous experience working with NGOs, UN agencies, or other international humanitarian organizations

About the Company

The International Committee of the Red Cross (ICRC) works to preserve human dignity and relieve suffering caused by war and armed violence. Since 1863, the ICRC has delivered life-saving aid and protected non-combatants in conflict zones worldwide.