
Posted 2 days ago
Supervisor
Tommy HilfigerSupervisor
Requirements
previous supervisory experience in premium or luxury brands, people management experience, conflict resolution skills, effective communication, adaptability to change
Skills
Retailcustomer serviceMerchandising
About the role
Responsibilities
- Ensure the efficient running of the shop floor to achieve high levels of customer service, sales, and profit
- Support the management team in overseeing personnel, product, merchandising, and business processes
- Drive shop floor sales and exceed store targets by motivating the team and offering an exemplary customer journey
- Perform manager-on-duty functions, including managing store opening and closing procedures
- Communicate marketing and sales promotions clearly to all staff members
- Ensure visual merchandising directives are executed correctly from "door to floor"
- Foster a positive store environment by treating all customers and colleagues fairly and consistently
- Build a talent pool for key positions and identify potential successors within the team
Requirements
- Previous track record of supervisory or specialist roles within a premium or luxury brand
- Proven people management experience with the ability to resolve conflict and unproductive disagreements
- Strong communication skills with the ability to build relationships with ease
- Ability to work well with change and adapt quickly to a fast-paced environment
- Energetic and authentic presence on the shop floor with a "can-do" approach
- Confidence in providing feedback that promotes positive behavioral change
Benefits
- Competitive and comprehensive benefits program designed to support associates at home and at work
- A commitment to fostering an inclusive and diverse community where every individual is valued
About the Company
Tommy Hilfiger is one of the world’s most recognized global lifestyle brands, celebrating the essence of "classic American cool" style. Part of the PVH Corp. family, the brand delivers premium styling, quality, and value to consumers worldwide through a wide range of collections and licensed products.
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Tommy Hilfiger · London
