Supervisor

Responsibilities

• Ensure the efficient running of the shop floor to achieve high levels of customer service, sales, and profit
• Support the management team in overseeing personnel, product, merchandising, and business processes
• Drive shop floor sales and exceed store targets by motivating the team and offering an exemplary customer journey
• Perform manager-on-duty functions, including managing store opening/closing and sales floor operations
• Communicate marketing and sales promotions clearly to all staff members
• Foster a positive store experience by treating all customers and colleagues fairly and consistently
• Ensure "door to floor" best practices and visual merchandising directives are executed correctly
• Support the team in delivering business strategy through consistent training on product knowledge and maintenance

Requirements

• Previous track record of supervisory or specialist roles within a premium or luxury brand
• Proven people management experience with the ability to resolve conflict and manage performance
• Effective communication skills with the ability to build relationships with ease
• Ability to work well with change and adapt quickly to a fast-paced environment
• Energetic and authentic presence on the shop floor
• A proactive "can do" approach with the initiative to find in-store solutions

About the Company

Tommy Hilfiger is one of the world’s most recognized global lifestyle brands, offering accessible luxury infused with the vibrant spirit of Americana. As part of PVH Corp., we are brand builders dedicated to creating a workplace where every individual is valued and every voice is heard.