Supervisor

Responsibilities

• Ensure the efficient running of the shop floor to achieve high levels of customer service, sales, and profit
• Support the management team in managing personnel, product, merchandising, and business processes
• Drive shop floor sales and exceed store targets by motivating the team and offering an exemplary customer journey
• Perform manager-on-duty functions, including managing store opening/closing and sales floor operations
• Communicate marketing and sales promotions clearly to all staff members
• Ensure "door to floor" best practices and visual merchandising directives are executed consistently
• Foster a positive store experience by treating all customers and colleagues fairly and consistently
• Support team training regarding product knowledge and store maintenance

Requirements

• Previous track record of supervisory or specialist roles within a premium or luxury brand
• Proven people management experience with the ability to resolve conflict and unproductive disagreements
• Effective communication skills with the ability to build relationships with ease
• Ability to work well with change and adapt quickly to a fast-paced environment
• Energetic and authentic presence on the shop floor with a "can-do" approach to problem-solving

Benefits

• Competitive and comprehensive benefits program designed to support associates at home and at work
• An inclusive and diverse community of associates with a strong sense of belonging

About the Company

Tommy Hilfiger is one of the world’s most recognized global lifestyle brands, celebrating the essence of "classic American cool" style. Part of the PVH Corp. family, the brand delivers premium styling, quality, and value to consumers worldwide through an extensive network of retail stores and licensed products.