Supervisor, Site Operations

Responsibilities

• Lead and mentor a team of data center technicians
• Oversee installation, maintenance, and troubleshooting of server and network infrastructure
• Manage data center operations including power cabling, fiber labeling, and hardware decommissioning
• Develop and enforce standard operating procedures (SOPs) and safety protocols
• Coordinate with engineering and provisioning teams for hardware intake and repair
• Manage inventory, asset management, and operations tickets via Jira
• Lead initiatives to improve operational efficiency and reduce downtime
• Provide on-call support and respond to critical events

Requirements

• High school diploma or equivalency certificate
• 3+ years of experience with server, storage, compute, and network hardware
• 3+ years of experience troubleshooting and repairing servers and networking infrastructure
• Proven leadership experience in a data center or technical operations environment
• Ability to lift up to 35 lbs. unassisted
• Ability to work at elevated heights up to 50 feet
• Availability to work evenings and weekends as needed

Preferred Qualifications

• Strong Linux skills (shell, file manipulation, permissions, package installation)
• Experience with Python, Bash, or other scripting languages
• Experience leading data center infrastructure projects
• Familiarity with structured cabling and power/cooling concepts

About the Company

xAI’s mission is to create AI systems that can accurately understand the universe and aid humanity in its pursuit of knowledge. We operate with a flat organizational structure where all employees are expected to be hands-on and contribute directly to the mission.