Supervisor, Remote Operations Control Center (ROCC)

Responsibilities

• Act as a working supervisor managing a team of five controllers in a 24/7 remote operations control center
• Provide administrative leadership including performance reviews, career development, scheduling, and payroll management
• Serve as a tactical shift leader for either the Cryogenic or Utilities & Combustion desk, directing real-time dispatch operations
• Ensure strict compliance with PHMSA Control Room Management (CRM) regulations and oversee fatigue management protocols
• Maintain full technical qualifications to operate consoles and step in as a controller during emergencies or absences
• Act as the first-line incident commander during asset trips, abnormal operating conditions, or pipeline anomalies
• Facilitate communication between the control center and plant personnel regarding equipment constraints and operational strategies

Requirements

• 5+ years of experience as a controller or operator in a 24/7 industrial plant control room or regulated pipeline dispatch center
• 3+ years of experience in an industrial gas production facility as a plant engineer
• Proven leadership capability in high-stress, fast-paced operational environments
• Advanced proficiency with SCADA systems (e.g., GeoSCADA) and historian software (e.g., AVEVA PI)
• Deep understanding of industrial gas physics, including cryogenic distillation, combustion/reforming, or pipeline hydraulics
• Associate’s degree in Process Technology or Bachelor’s degree in Mechanical/Chemical Engineering

Preferred Qualifications

• Working knowledge of PHMSA Control Room Management (CRM) regulations and Operator Qualification (OQ) standards

Benefits

• Comprehensive medical, dental, vision, life, AD&D, and disability insurance
• 401(k) retirement plan with company match
• Tuition assistance and professional development opportunities
• Paid holidays, vacation, and sick time
• Benefits start on the first day of employment

About the Company

Air Liquide is a world leader in gases, technologies, and services for Industry and Health. We own and operate over 2,000 miles of industrial gas pipelines in the U.S., supplying oxygen, nitrogen, hydrogen, and syngas to major industrial customers. Our Houston-based Remote Operations Control Center (ROCC) utilizes leading-edge technology to monitor production and supply networks 24/7, ensuring high reliability and energy efficiency.