Supervisor, Quality

Responsibilities

• Identify and reduce supplier, in-process, and customer claims to achieve zero defects through root cause analysis and corrective measures.
• Review internal and customer rejections using G8D, CAPA, and QC-Story methods to monitor effectiveness.
• Coordinate external audits (IATF 16949-2016) and customer audits.
• Monitor customer scorecards regarding PPM, line stops, NCR, and lot rejections, presenting recommendations to management.
• Identify quality risks in existing processes and initiate improvement actions with manufacturing and process engineering.
• Establish quality requirements for external suppliers in coordination with the purchasing department.
• Manage supplier performance and provide training on supplier manuals, scorecards, and company policies.
• Lead GSSF element implementation and ensure sustainability of assigned elements.
• Investigate safety incidents and manage the closing process using 8D methodology.

Requirements

• 10-15 years of experience in the automotive or automotive supplier industry, specifically in warranty, process, or customer quality.
• Trained auditor in IATF 16949.
• Expertise in root cause analysis and disciplined 8D problem-solving.
• Proficiency in Minitab and engineering-level understanding of statistics and reliability.
• Strong blueprint reading skills.
• Proficiency in Microsoft Office software.
• Excellent communication and team-building skills to work across plant engineering, production, and supply chain departments.

Preferred Qualifications

• Six Sigma Black Belt certification.
• Shainin Red X Apprentice or Journeyman status.
• Experience with APQP, PPAP, MSA, SPC, FMEA, VDA 6.3, CQI 9, and CQI 11.

About the Company

BorgWarner is a global product leader in delivering innovative and sustainable mobility solutions. We are a company of innovators and independent thinkers that brings together talented employees, meaningful work, and amazing technology to work towards a vision of a clean and energy-efficient world.