Supervisor of Office Support Services

Responsibilities

• Manage day-to-day operations and duties of service staff for disability benefits programs
• Ensure adequate staff coverage and maintain computerized control of staff assignments
• Distribute sensitive and confidential electronic and paper office correspondence
• Coordinate and ensure accurate data entry of client information into appropriate systems
• Monitor office filing and tracking mechanisms and implement improvements
• Create and update worklists and other system reports
• Respond to inquiries from MICSA and other HRA division staff regarding referral status

Requirements

• Must be permanent in the Principal Administrative Associate civil service title
• Baccalaureate degree and 3 years of progressive clerical/administrative experience (including 1 year of supervisory experience)
• OR Associate degree and 4 years of progressive clerical/administrative experience (including 1 year of supervisory experience)
• OR High school diploma and 5 years of progressive clerical/administrative experience (including 1 year of supervisory experience)

About the Company

Customized Assistance Services (CAS) helps Human Resources Administration (HRA) clients with health and/or mental health problems reach the highest attainable level of functioning and self-sufficiency by providing comprehensive, integrated, individualized clinical and support services.