Supervisor

About the Company

Carvela, deeply rooted in Italian heritage, leads the way in premium accessories with shoes and bags designed in the heart of Milan by women, for women. Our brand is shaped by timeless style and a design philosophy that empowers women of all ages to feel their best.

Responsibilities

• Consistently deliver exceptional customer service
• Responsible for holding keys and ensuring store security during opening and closing
• Manage the opening and closing of the till system
• Welcome customers and guide them to products to ensure a positive shopping experience
• Manage stock through pair checking and stockroom organization
• Maintain shop floor tidiness and replenishment standards
• Work towards individual and team sales targets
• Promote Kurt Geiger loyalty programs to customers
• Support training and development of team members
• Assist in the preparation and planning of promotional activities
• Hold daily team briefs and set targets in the absence of the manager

Requirements

• Strong communicator
• Understanding of excellent customer service
• Previous experience in retail
• Interest and awareness of key fashion trends
• Self-motivated and driven by targets
• Confident working in a team

Benefits

• Competitive basic hourly rate
• Generous bonus structure
• Amazing employee discounts
• Fabulous shoes!