Supervisor I

Responsibilities

• Drive personal sales performance and lead the team to achieve sales and KPI targets
• Coach team members on performance, goals, and service behaviors to ensure excellence
• Build and maintain client relationships through proactive outreach and VIP retention
• Supervise opening and closing procedures, including cash handling and facility security
• Manage inventory integrity through accurate POS transactions, shipments, and replenishment
• Drive omni-channel and virtual selling initiatives, including live-stream shopping
• Foster an inclusive, equitable, and diverse team culture

Requirements

• 2+ years of retail management or floor leadership experience (luxury or premium retail preferred)
• Strong written and verbal communication skills
• Proficiency in Microsoft Excel, Word, PowerPoint, and Outlook
• Social media literacy and understanding of digital platform trends
• Ability to lift 25-50 lbs and perform physical tasks like climbing, bending, and kneeling
• Ability to work a flexible schedule, including nights, weekends, and holidays

Benefits

• Medical, dental, and vision insurance
• 401(k) retirement plan
• Paid paternity and maternity leave
• Commuter benefits
• Disability insurance
• Tuition assistance

About the Company

Kate Spade New York is a global lifestyle brand known for its colorful, bold, and optimistic designs. As part of the Tapestry portfolio, we celebrate communities of women around the globe through extraordinary handbags, ready-to-wear, jewelry, and more. We are committed to innovation, inclusivity, and stretching what’s possible.