Supervisor

Responsibilities

• Inspire and empower the team to deliver high-quality customer experiences through experiential retail
• Drive continuous elevation of the customer experience and act as a center for innovation
• Act as a product knowledge expert to drive sales and inspire the team
• Set team challenges to create engaging and interactive in-store experiences
• Track and measure sales results throughout the day
• Provide support, mentorship, coaching, and guidance to the team in partnership with store management
• Deliver real-time feedback to team members at all levels
• Recognize and celebrate team achievements and identify development opportunities
• Ensure store standards for cleanliness, organization, and visual merchandising are met
• Manage stock and follow all policies to ensure a risk-free environment
• Drive customer enrollment in the loyalty program

Requirements

• Previous experience as a Supervisor in a retail store environment
• Strong ability to develop and mentor high-performing teams
• Excellent problem-solving skills and ability to adapt to change
• Natural curiosity and a drive for continuous improvement
• Strong communication skills and ability to deliver feedback
• Alignment with company values and ability to act as a brand ambassador

About the Company

A&M is a jewelry brand on a mission to revolutionize the jewelry experience through community, sustainability, and experiential retail.