Summer On-Site Manager

Responsibilities

• Interact professionally with Stonehill staff and summer program coordinators/clients
• Confirm venue setups, including IT/Media Technology, Foodservice, Campus Police, and athletic space needs
• Communicate logistics and needs to support staff departments and present planning documents at weekly meetings
• Inspect facilities and residence halls prior to arrival for cleanliness, damage, and appropriate setup
• Manage meal/dining schedules and traffic flow in coordination with dining services
• Attend major program events to provide visible customer service and support
• Meet daily with program coordinators to address feedback and ensure a positive experience
• Respond to maintenance issues and serve in an on-call capacity as needed
• Act as a resource for guests regarding information about Stonehill College and the surrounding area

Requirements

• Ability to work a flexible schedule, including evenings and weekends
• Decisive problem-solving skills and good judgment
• Strong customer service skills and high energy
• Proficiency in MS Office Suite (Word, Excel, etc.)
• Strong organizational and general filing skills
• Ability to maintain professional attire

Preferred Qualifications

• Previous customer service experience

About the Company

Stonehill College hosts various external guests and summer programs on campus. The Conference & Event Services Department plays a vital role in ensuring these clients receive excellent service through meticulous coordination and support.