Studio General Manager

About the Company

Arketa is building the operating system for modern fitness and wellness. We provide a powerful, all-in-one platform to manage and scale hybrid wellness businesses, including scheduling, bookings, payments, and on-demand video libraries.

Responsibilities

• Act as a visible, professional leader on the studio floor to set standards for luxury hospitality
• Support membership acquisition, conversion, and retention efforts
• Manage studio operations including scheduling, coverage planning, and shift readiness
• Ensure compliance with NYC labor, safety, and operational requirements
• Maintain studio and office cleanliness, organization, and inventory levels
• Coordinate cleaning, maintenance, and vendors
• Resolve guest issues with empathy and strong judgment

Requirements

• 4–7+ years of experience in studio management, wellness, or fitness
• Deep understanding of day-to-day studio operations
• Highly organized and execution-focused
• Strong communicator with people leadership experience
• Based in NYC and able to work onsite
• Comfortable working with operational software tools

Preferred Qualifications

• Experience driving customer acquisition during studio pre-sales and launch phases

Benefits

• Competitive Salary and Stock Options
• Comprehensive Medical, Vision and Dental Insurance
• Unlimited PTO
• Wellness Reimbursement
• Catered Lunches/Snacks in NYC