Student Success Coach

About the Company

Campus is on a mission to accelerate the talent of tomorrow and reimagine what college can (and should) be. We have built a two-year, accredited college where students learn from top professors in live, online classes, graduating with in-demand business and AI skills.

Responsibilities

• Build long-term relationships with students through coaching sessions, check-ins, and ongoing outreach
• Conduct proactive outreach via phone, text, and chat to keep students engaged and accountable
• Coach students through personal, academic, and motivational challenges
• Help students break down big goals into actionable next steps
• Track progress using various dashboards and complete necessary documentation
• Manage a caseload of 50-75 students, triaging by risk and term
• Collaborate with Admissions and Onboarding teams to clarify handoffs

Requirements

• Bachelor's degree
• Strong organizational and caseload management skills
• Ability to build relationships and navigate emotionally sensitive conversations
• Proven ability to manage a high volume of outreach and follow-up
• Resilience and persistence with follow-up and outreach

Preferred Qualifications

• Background in education, psychology, nonprofit, coaching, or advising
• Experience in fast-paced or startup environments

Benefits

• Base salary $50,000 - $60,000 + equity grant
• Medical, dental, and vision insurance
• 401(k) match
• Fertility benefits via Carrot
• Hybrid work schedule
• Flexible Time Away + paid holidays