Student Athlete Injury Claims Coordinator

Responsibilities

• Coordinate the full lifecycle of athletic injury insurance claims, including intake, documentation, submission, tracking, and closure
• Serve as the primary liaison between student athletes, athletic trainers, medical providers, and insurance carriers
• Provide guidance to student athletes regarding claims processes, coverage, and coordination of benefits
• Monitor claim status and resolve issues such as delays, denials, or incomplete documentation
• Ensure compliance with HIPAA regulations and maintain accurate, confidential medical and billing records
• Advocate for student athletes to resolve billing discrepancies and prevent accounts from being sent to collections
• Collaborate with University departments, including Campus Health Services and Legal, to mitigate injury risks

Requirements

• Bachelor's degree in healthcare administration, business, risk management, or equivalent experience
• 2–4 years of experience in insurance claims management, healthcare billing, or a related field
• Strong knowledge of medical insurance processes and coordination of benefits
• Thorough understanding of HIPAA regulations and patient confidentiality requirements
• Excellent verbal and written communication skills with a customer-service orientation

Preferred Qualifications

• Experience working in collegiate athletics, higher education, or a sports medicine environment
• Familiarity with athletic injury insurance programs
• Proven experience working directly with medical providers and insurance carriers

Benefits

• 100% tuition coverage for one undergraduate and one graduate degree
• Generous time off, including 9+ paid holidays and seasonal leave
• Retirement contributions: 6% base salary contribution plus a 4% matching contribution
• Personal leave: Up to 18 days for exempt full-time employees in the first year

About the Company

Embry-Riddle Aeronautical University is the world's leading aviation and aerospace university, advancing innovation across aviation, space, artificial intelligence, and next-generation engineering. We foster a community dedicated to solving real-world challenges and shaping the future of aerospace and STEM.