Student Affairs Office Manager

Responsibilities

• Serve as the primary customer service representative for the Division of Student Affairs, managing inquiries in person, by phone, and via email.
• Manage day-to-day operations of the Student Affairs office and the Martin Center front desk, including the supervision and scheduling of student staff.
• Provide administrative support to the Vice President for Student Affairs and the broader divisional team through scheduling, correspondence, and project coordination.
• Coordinate divisional purchasing, including submitting requisitions, processing purchase orders, and maintaining budget tracking.
• Manage university space reservation requests using specialized scheduling software.
• Support the planning and logistics for divisional and university signature programs and events.
• Maintain confidential student records and correspondence in strict compliance with FERPA and institutional policies.

Requirements

• Proven experience in administrative or office management.
• Proficiency in Microsoft Office Suite and administrative systems.
• Strong organizational, time management, and multitasking abilities.
• Ability to maintain professionalism and composure in a fast-paced environment.
• Demonstrated ability to work both independently and as part of a collaborative team.

Preferred Qualifications

• Associate's degree or higher.
• Experience working within a higher education environment.
• Experience supervising part-time employees or student staff.
• Knowledge of FERPA compliance and confidentiality standards.
• Experience using scheduling or event management software (e.g., EMS, Astra).
• Fluency in Spanish.

About the Company

Texas Wesleyan University is a private institution dedicated to providing a transformative educational experience. The Division of Student Affairs focuses on supporting student success, engagement, and well-being through various campus services and programs.