Student Account Specialist at Embry-Riddle Aeronautical University - ScoutJobs - The AI-curated global job board
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Embry-Riddle Aeronautical University
Posted a month ago

Student Account Specialist

Embry-Riddle Aeronautical UniversityStudent Account Specialist

Perks & benefits

Health InsuranceMedical Insurance

Requirements

Associate's degree, 1-3 years relevant experience, Microsoft Office proficiency, Strong Excel skills

Skills

ExcelAccountingFinance

About the role

Responsibilities

  • Provide financial counseling to students and families regarding tuition, fees, billing policies, and payment options
  • Resolve complex account issues and provide high-volume support via email, phone, and in-person
  • Manage collections, account reconciliation, and delinquency trends to protect institutional revenue
  • Monitor receivables, aging reports, and credit balances to ensure accuracy and compliance
  • Process tuition assistance documentation and coordinate third-party billing support
  • Collaborate with campus departments to support student retention and enrollment initiatives

Requirements

  • Associate's degree or completion of a post-secondary program of 18+ months
  • 1–3 years of relevant work experience
  • Proficiency in Microsoft Office Suite, with strong Excel skills
  • Strong analytical, problem-solving, and critical thinking abilities
  • Excellent customer service and communication skills

Preferred Qualifications

  • Experience in accounting, finance, collections, or higher education
  • Concentration in Accounting, Finance, Banking, Treasury, or Business

Benefits

  • 100% tuition coverage for one undergraduate and one graduate degree
  • Comprehensive medical, dental, and vision coverage
  • 6% annual retirement gift plus 4% matching contribution
  • 18 days of personal leave in the first year and 9+ paid holidays

About the Company

Embry-Riddle Aeronautical University is the world’s largest aviation and aerospace university. Celebrating 100 years of leadership, the university serves more than 30,000 students globally through its residential campuses and a vast worldwide network, empowering the next generation of leaders in STEM, aviation, and space exploration.

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Student Account Specialist

Embry-Riddle Aeronautical University · Prescott

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