Strategic Communication Specialist

Responsibilities

• Own end-to-end planning and delivery for top-down communication rhythms to drive clarity and engagement.
• Partner with Senior Leaders to craft and package key messages into audience-ready narratives.
• Support and design international site visits for leaders, including agenda crafting and leader briefs.
• Curate and tailor company-wide announcements for the Customer Experience Group to ensure frontline relevance.
• Translate business initiatives into clear communication objectives, defining necessary actions and outcomes.
• Measure communication effectiveness using data to continuously improve content, channel mix, and formats.
• Improve communication assets and routines, such as templates and playbooks, to scale impact.

Requirements

• At least 3 years of experience in project management or coordinating delivery across multiple stakeholders.
• Proven experience in internal or strategic communications and executing engagement programs.
• Strong stakeholder management skills with the ability to brief and coach senior leaders.
• Excellent written and spoken English, capable of crafting executive-level messaging.
• Data-driven mindset with the ability to interpret engagement data for evidence-based improvements.
• Ability to work proactively in a fast-paced, high-velocity environment.

Preferred Qualifications

• Experience working with operations, customer service teams, or in multicultural environments.
• Proficiency in Rise Articulate and Canva.

Benefits

• Competitive compensation package.
• Relocation benefits as applicable.
• High-impact career opportunities within a major global OTA.
• Continuous learning and development opportunities through corporate programs.

About the Company

Agoda is a leading global online travel agency that bridges the world through travel. Part of Booking Holdings, Agoda connects people to destinations and experiences worldwide through a diverse team of over 7,000 people. We use data and technology to fuel innovation and make exploring the world easier for everyone.