Strategic Client Solutions

Responsibilities

• Serve as the definitive subject matter expert on ModernFi's market positioning, product capabilities, and operational processes
• Partner with Account Executives during the pre-sale process to articulate technical value propositions
• Work closely with Regional Directors post-sale to ensure clients achieve strategic objectives
• Drive technical implementation success through proper configuration and integration
• Guide clients through technical challenges and provide expert consultation
• Develop and deliver specialized knowledge transfer sessions
• Create and maintain enablement resources to showcase platform value
• Identify opportunities to expand platform usage within client organizations
• Provide product and market feedback to internal teams
• Serve as the escalation point for complex client questions
• Participate in deal team meetings as the technical authority
• Track and analyze client usage patterns to identify value realization opportunities

Requirements

• 5+ years of experience in technical pre-sales, client enablement, or solution consulting
• Deep understanding of fintech, SaaS, or financial services markets
• Proven track record of helping clients achieve business outcomes through technology
• Strong consultative and presentation skills
• Ability to translate complex technical concepts for diverse audiences
• Excellent project management and problem-solving abilities

About the Company

ModernFi aims to serve as systemically important financial infrastructure that drives the American economy and empowers partner financial institutions to grow and better serve their communities.