Strategic Account Coordinator

Responsibilities

• Support the Field Sales Team and Sales Leadership by facilitating the sales process and managing key account interactions.
• Track and manage leads, opportunities, and renovation pipelines for key accounts.
• Assist with industry and market research to identify ROI potential for new and existing customers.
• Prepare recurring and ad hoc reports to support leadership decision-making.
• Maintain data integrity and process flow within CRM systems.
• Partner with the Strategic Account team to coordinate tradeshows, sponsorships, and sales meetings.
• Utilize project management tools to track sales performance and opportunities.

Requirements

• High school diploma or GED required; Bachelor's degree strongly preferred.
• 3-5 years of experience in inside sales, sales support, or a highly customer-facing role.
• Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word, and Outlook).
• Experience with NetSuite or Salesforce.
• Strong attention to detail and excellent follow-through.
• Ability to work under stress and meet tight deadlines.
• Willingness to travel to company-sponsored trade shows as needed.

Benefits

• Competitive compensation package.
• Medical, dental, and vision insurance.
• Matching 401(k) plan.
• Company-paid short-term and long-term disability.
• Generous paid time off and holiday pay.
• Employee discount.

About the Company

Zwiesel Fortessa Americas LLC is a leading global tableware company and an integrated designer, developer, and marketer of high-quality tableware. Our products are selected by top foodservice professionals worldwide and are found in over 80% of Forbes four- and five-star hotels in North America. We are recognized for innovative design, industry-leading manufacturing standards, and an uncompromising commitment to customer service.