Store Team Lead

Responsibilities

• Deliver outstanding service to consumers using the C.H.A.R.M. service model
• Oversee opening and closing procedures and ensure follow-up on daily store activities
• Educate team members on products, promotions, and brand standards
• Drive daily sales targets and improve personal key performance indicators through sales-driven techniques
• Support retail operations including POS management, stock replenishment, pricing, and markdown processes
• Coordinate and delegate tasks to meet store deadlines and maintain cleanliness and recovery standards
• Adhere to Asset Protection policies, including inventory control and shortage prevention

Requirements

• 2–3 years of total retail experience
• Previous store leadership experience is preferred
• Flexibility to work a schedule that includes nights, weekends, holidays, and extended hours
• Strong communication and interpersonal skills to build rapport with consumers and team members
• A proactive approach to tasks with high attention to detail
• A passion for retail and creating memorable shopping experiences

About the Company

Crocs, Inc. is a global leader in casual footwear, known for its iconic comfort and self-expression. We encourage our team members to break the mold and create something better, offering a diverse and inclusive environment where every career offers a chance to make a real impact.