Store Team Lead

Responsibilities

• Deliver outstanding service to consumers using the C.H.A.R.M. service model
• Oversee opening and closing procedures and ensure follow-up on daily store activities
• Educate team members on products, promotions, and brand knowledge
• Drive daily sales targets and collaborate with management to improve KPIs
• Support retail operations including POS management, stock replenishment, and visual presentation
• Coordinate and delegate tasks to meet store deadlines and maintain cleanliness standards
• Adhere to Asset Protection policies, including inventory control and shortage prevention

Requirements

• 2–3 years of total retail experience
• Strong communication and interpersonal skills to build rapport with consumers and team members
• Flexibility to work a varied schedule, including nights, weekends, and holidays
• A proactive approach to tasks with high attention to detail
• A passion for retail and creating memorable shopping experiences

Preferred Qualifications

• Previous experience in a store leadership or supervisory role

About the Company

Crocs, Inc. is a global leader in casual footwear, known for its comfort, style, and iconic designs. We encourage our team members to break the mold and create something better, offering a diverse and inclusive environment where every career offers a chance to make a real impact.