Store Team Lead

Responsibilities

• Deliver outstanding service to consumers using the C.H.A.R.M. service model
• Oversee all opening and closing procedures and ensure follow-up on daily activities
• Educate team members on products, promotions, and visual presentation
• Drive daily sales targets and improve personal key performance indicators
• Support retail operations including POS management, stock replenishment, and pricing
• Coordinate, delegate, and prioritize store deadlines and tasks
• Adhere to Asset Protection policies, including inventory control and shortage prevention

Requirements

• Minimum of 3 to 4 years of total retail experience
• Proficiency in English (written and verbal)
• Intermediate proficiency in Microsoft Office (Word, PowerPoint, Excel) and Email
• Ability to work rotational shifts, including nights, weekends, and public holidays
• At least an A Level, Diploma, or above

Preferred Qualifications

• Previous experience in a store leadership or supervisory role
• Proficiency in languages other than English

About the Company

Crocs, Inc. is a global leader in casual footwear, known for its comfort and iconic style. We encourage our team members to break molds and create something better, offering a diverse and inclusive environment where every career offers a chance to make a real impact.