Store Team Lead

Responsibilities

• Deliver outstanding service to consumers using the C.H.A.R.M. service model
• Oversee all opening and closing procedures and meet store deadlines
• Educate team members on products, promotions, and brand values
• Drive daily sales targets and improve personal key performance indicators
• Support retail operations including POS management, stock replenishment, and pricing
• Coordinate and delegate tasks to ensure efficient daily building activities
• Maintain store cleanliness, visual presentation, and recovery standards
• Adhere to Asset Protection policies, including inventory control and shortage prevention

Requirements

• 2–3 years of total retail experience
• Previous store leadership experience is preferred
• Flexibility to work a schedule including nights, weekends, and holidays
• Strong communication and interpersonal skills to build rapport with consumers and teams
• A proactive approach to tasks with high attention to detail
• A passion for retail and creating memorable shopping experiences

About the Company

Crocs, Inc. is a global leader in casual footwear, offering a chance to make a real impact. We encourage our team members to break molds and create something better, whether in our stores, headquarters, or distribution centers.