Store Team Lead

Responsibilities

• Deliver outstanding service to consumers using the C.H.A.R.M. service model
• Oversee opening and closing procedures and ensure follow-up on daily activities
• Educate team members on products, promotions, and brand knowledge
• Drive daily sales targets and collaborate with management to improve KPIs
• Support retail operations including POS management, stock replenishment, and visual presentation
• Maintain store cleanliness, recovery standards, and adherence to asset protection policies

Requirements

• 2–3 years of total retail experience
• Previous experience in a store leadership role is preferred
• Flexible availability, including nights, weekends, and holidays
• Strong communication and interpersonal skills to build rapport with customers and staff
• Proactive approach to tasks with high attention to detail
• A passion for retail and creating memorable shopping experiences

About the Company

Crocs, Inc. is a global leader in casual footwear, known for its comfort and iconic style. We encourage our team members to break the mold and create something better, offering a diverse and inclusive environment where every career offers a chance to make a real impact.