Store Team Lead

Responsibilities

• Deliver outstanding service to consumers using the C.H.A.R.M. service model
• Oversee all opening and closing procedures and ensure store deadlines are met
• Educate team members on products, promotions, and visual presentation
• Drive daily sales targets and improve personal key performance indicators
• Support retail operations including POS management, stock replenishment, and pricing
• Coordinate and delegate tasks to maintain cleanliness and recovery standards
• Adhere to Asset Protection policies, including inventory control and shortage prevention

Requirements

• Must be 18 years of age or older
• 3–4 years of total retail experience
• Strong communication skills (written and verbal)
• Knowledge of fashion trends and styling abilities
• Flexibility to work a schedule including nights, weekends, and holidays

Preferred Qualifications

• Previous experience in a store leadership role

About the Company

Crocs, Inc. is a global leader in casual footwear, dedicated to providing comfortable and iconic products. We encourage our team members to break molds and create something better, offering a diverse and inclusive environment where every career offers a chance to make a real impact.