Store Supervisor

Responsibilities

• Supervise and coordinate daily activities of assigned stores to ensure compliance with operational and service standards.
• Train, motivate, and evaluate store personnel to improve performance and professional development.
• Monitor key performance indicators (KPIs) such as sales, inventory, and product turnover to implement corrective actions.
• Ensure the correct implementation of company policies, procedures, and safety/hygiene regulations.
• Resolve customer incidents or complaints to maintain high satisfaction levels.
• Coordinate with maintenance and logistics departments to ensure optimal store condition and supply levels.
• Prepare and present periodic performance reports to management.

Requirements

• Minimum of 2 years of experience in retail store supervision or coordination.
• Strong knowledge of store operations, inventory management, and sales control.
• Proven leadership and team management skills.
• Ability to analyze data and make informed, data-driven decisions.
• Bachelor's degree in a related field.
• Basic proficiency in IT tools and Point of Sale (POS) systems.
• Availability to work onsite in San Luis Potosí.
• Strong customer orientation and conflict resolution skills.

Benefits

• Statutory benefits (Prestaciones de ley).
• Performance bonuses based on objective achievement.
• Company vehicle provided for store visits.

About the Company

Circle K Mexico is a leading retail operator dedicated to providing convenience and quality service to customers through its extensive network of stores.