Store Sales Associate

Responsibilities

• Deliver outstanding service to consumers using the C.H.A.R.M. service model
• Assist in various departments including consumer service, product knowledge, visual presentation, and stock room management
• Support daily retail operations such as Point of Sale (POS) management, stock replenishment, pricing, and markdown processes
• Promote loyalty programs and maintain store cleanliness and recovery standards
• Collaborate with Store Management to improve personal key performance indicators through sales-driven techniques
• Adhere to Asset Protection policies, including inventory control and shortage prevention

Requirements

• Must be 16 years or older
• Possess at least O Level or above
• Minimum 1 to 2 years of working experience, preferably in retail
• Fluent in English; proficiency in other languages is an advantage
• Ability to work on a rotational shift basis, including nights, Saturdays, Sundays, and Public Holidays
• Basic computer proficiency in Microsoft Word, Excel, and Email
• Ability to operate a retail Point of Sale (POS) system
• Desire to succeed in a high-growth, fast-paced retail environment

About the Company

Crocs, Inc. is a global leader in casual footwear, known for its comfort, color, and versatility. We encourage our team members to break molds and create something better, offering a diverse and inclusive work environment where every career offers a chance to make a real impact.