Store Parts Professional

Responsibilities

• Provide prompt and courteous service to customers in-store and over the telephone
• Look up parts applications using catalogs or POS systems with high accuracy
• Process customer orders and advise on technical product needs and warranties
• Implement sales practices including greeting customers and demonstrating product knowledge
• Maintain store appearance, manage stock orders, and report merchandise discrepancies
• Assist in resolving customer issues to ensure high levels of satisfaction

Requirements

• High School Diploma or equivalent
• ASE Parts Specialist (automotive) certification
• Functional literacy for recognizing and identifying part numbers and line codes
• Ability to operate a vehicle equipped with a manual transmission
• Ability to lift and move parts and boxes up to 60 pounds
• Ability to stand and walk for an entire assigned work shift

Preferred Qualifications

• Experience operating TAMS point-of-sale systems and cataloging
• Proficiency in processing cash, check, and credit card transactions
• Ability to use moving aids such as hand trucks, barrel dollies, and hydraulic lifts

Benefits

• Comprehensive medical, dental, and vision insurance plans
• 401(k) retirement plan with company match
• Paid Time Off including vacation, personal days, holidays, and sick days
• Employee stock purchase plan and tuition reimbursement
• Professional development opportunities and wellness programs

About the Company

NAPA is one of the largest global auto parts networks worldwide. We are driven to have the best people on our team to get the right parts to the right place at the right time, providing quality service and knowledgeable representation to customers across North America and beyond.