Store Parts Professional

Responsibilities

• Provide prompt and courteous service to customers in-store and over the telephone
• Look up parts applications using catalogs and POS systems with high accuracy
• Assist and advise customers on technical product questions and needs
• Implement sales practices including greeting customers and demonstrating product knowledge
• Maintain store appearance and ensure proper stock levels by reporting overages or shortages
• Process sales orders and manage transactions efficiently

Requirements

• High School Diploma or equivalent
• ASE Parts Specialist (automotive) certification
• Functional literacy for recognizing and identifying part numbers and line codes
• Ability to operate a vehicle equipped with a manual transmission
• Ability to lift and move parts and boxes weighing up to 60 pounds
• Ability to work retail hours at assigned store locations

Preferred Qualifications

• Experience operating TAMS point-of-sale systems and cataloging
• Ability to process cash, check, and credit card transactions
• Capability to stand and walk for an entire assigned work shift
• Experience moving heavy equipment like engine blocks using hand trucks or hydraulic lifts

Benefits

• Outstanding health benefits and 401K
• Stable Fortune 200 company environment with a "family" feel
• Opportunities for multiple career paths and ongoing professional development

About the Company

NAPA is one of the largest global auto parts networks worldwide, recognized for quality parts, reliable service, and knowledgeable representatives. We are driven to have the best people on our team to get the right parts to the right place at the right time.