Store Parts Professional

Responsibilities

• Provide prompt and courteous service to customers in-store, over the telephone, or in dealer shops
• Look up parts applications using catalogs or POS systems with high accuracy and efficiency
• Assist and advise customers on technical product questions, performance standards, and warranties
• Implement sales practices including greeting customers and demonstrating deep product knowledge
• Maintain store appearance, manage stock orders, and report overages, shortages, or damaged merchandise
• Process transactions and maintain asset security and loss prevention controls

Requirements

• High School Diploma or equivalent
• ASE Parts Specialist (automotive) certification
• Functional literacy for recognizing and accurately identifying part numbers and line codes
• Ability to operate a vehicle equipped with a manual transmission
• Ability to lift and move parts and boxes weighing up to 60 pounds
• Excellent communication, organizational, and interpersonal skills
• Ability to work retail hours at assigned store locations

Preferred Qualifications

• Experience operating TAMS point-of-sale systems and cataloging software
• Proficiency in processing cash, check, and credit card transactions
• Ability to stand and walk for an entire shift and perform physical tasks such as bending, stooping, or reaching

Benefits

• Outstanding health benefits and 401K options
• Stable career opportunities within a Fortune 200 company
• Supportive company culture with a "family" feel
• Access to multiple career paths and ongoing professional development

About the Company

NAPA is one of the largest global auto parts networks worldwide. We are driven to have the best people on our team to get the right parts to the right place at the right time, providing quality service and knowledgeable representation to customers across North America, Europe, Australia, and New Zealand.