Store Manager

Responsibilities

• Meet and exceed individual and store baseline goals for personal sales and KPI metrics including conversion, DPT, UPT, and Client Data Capture
• Lead by example, delegate tasks effectively, and develop short-term and long-term business strategies
• Train and develop team members through consistent coaching, roleplay, and feedback to create a 360-degree coaching culture
• Manage store operations including scheduling, timecards, payroll, shipments, transfers, and inventory organization
• Ensure the store adheres to visual merchandising guidelines and delivers a superior client experience
• Recruit and network to build bench strength and establish clear succession plans for the management team

Requirements

• Proven success in meeting sales goals and achieving KPIs
• Experience in the luxury, travel, fashion, or lifestyle markets
• Strong leadership skills with the ability to influence and develop a team
• Flexible availability to work nights, weekends, mornings, and holidays as needed
• Physical ability to stand, move around the store, use a ladder, and lift/push boxes weighing up to 30 lbs
• Strong written and verbal communication skills with high integrity

Benefits

• Competitive hourly pay ($36.00 - $38.00 per hour)
• Comprehensive medical, dental, and vision coverage
• 401k program with company match
• Paid time off and tuition reimbursement
• Employee discount and incentive program eligibility
• Work-life balance support and Employee Assistance Program (EAP)

About the Company

Since 1975, TUMI has been creating world-class business, travel, and performance luxury essentials. We blend flawless functionality with a spirit of ingenuity to empower the journeys of movers and makers worldwide. TUMI is committed to innovation, sustainability, and fostering a diverse, inclusive culture where every team member can make an impact.