Store Manager

Responsibilities

• Exemplify and enforce exceptional Customer Experience (CX) standards in the store
• Identify and address CX issues through feedback, training, and coaching for sales staff
• Develop and oversee the professional growth of store personnel, defining training needs
• Manage performance evaluations, propose development plans, and lead recruitment processes
• Analyze business performance using data to identify actions to improve Sales and KPIs
• Oversee workforce planning and coordinate store priorities according to the retail calendar
• Foster collaborative relationships with neighboring businesses and conduct competitor analysis

Requirements

• At least 5 years of experience in a similar role within a structured environment
• Fluent in English, both written and spoken
• Highly developed business acumen
• Strong communication and collaboration skills
• Highly detail-oriented and organized
• Ability to work under pressure and meet deadlines

Benefits

• Flexible working model focused on trust and collaboration
• Health and wellbeing programs, including premium subscriptions to Headspace
• Professional development through PVH University training programs
• Employee discounts on iconic brands like Tommy Hilfiger and Calvin Klein

About the Company

PVH is the growth platform for Calvin Klein and Tommy Hilfiger. We are driving fashion forward for good, connecting our global, iconic brands closer to the consumer through a culture of inclusion, diversity, and excellence.