Store Manager

Responsibilities

• Exemplify and enforce exceptional Customer Experience (CX) standards within the store
• Identify and address CX issues through continuous feedback, training, and coaching of sales staff
• Analyze business performance using data to identify actions that improve Sales and Key Performance Indicators (KPIs)
• Develop and oversee the professional growth of store personnel, defining training needs and managing performance evaluations
• Lead recruitment processes and oversee workforce planning in coordination with Deputies
• Foster collaborative relationships with neighboring businesses and conduct competitor analysis
• Coordinate store priorities in alignment with the retail calendar and project timelines

Requirements

• At least 5 years of experience in a similar retail management role within a structured environment
• Highly developed business acumen and ability to drive sales performance
• Strong communication and collaboration skills
• Highly detail-oriented and organized approach to work
• Ability to work under pressure and meet deadlines
• Fluent in English, both written and spoken

Benefits

• Flexible working model through our "Work Smart" approach
• Comprehensive health and wellbeing programs, including premium Headspace subscriptions
• Professional development opportunities via PVH University
• Employee discounts on iconic brands like Calvin Klein and Tommy Hilfiger

About the Company

Tommy Hilfiger is an iconic global brand under the PVH Corp. umbrella. PVH serves as the growth platform for Calvin Klein and Tommy Hilfiger, driving brand strength and relevance to connect with consumers worldwide. We are committed to fostering an inclusive and diverse community where every associate feels a strong sense of belonging.