Store Manager

Responsibilities

• Take shared accountability for store performance across sales, customer experience, operations, and people
• Use data and metrics to identify opportunities and make strategic business decisions
• Coach and develop team members through regular feedback and clear development plans
• Build a customer-first culture focused on delivering exceptional retail experiences and long-term loyalty
• Communicate with clarity and transparency to foster a positive, collaborative environment
• Proactively recruit and onboard top talent to ensure team success

Requirements

• Results-oriented and accountable with a strong sense of ownership
• Data-driven decision-making skills using metrics to drive performance
• Proven experience in team coaching, mentoring, and talent development
• Customer-centric mindset with a focus on exceptional service
• Strong communication and relationship-building skills
• Ability to remain resilient, adaptable, and positive in a fast-paced environment

Benefits

• Competitive salary with monthly performance bonuses and sales incentives
• Comprehensive benefits including a wellness account from day one
• TELUS Pension and Share Purchase Plan with company contributions
• Exclusive employee discounts on products, services, and local businesses
• Opportunities for career advancement within TELUS Retail or the broader organization

About the Company

TELUS is a people-focused, customer-first, and purpose-driven team dedicated to innovating and doing good. We improve lives through technology solutions and foster a culture of innovation that empowers our team members to solve complex problems and create remarkable human outcomes.