Store Manager

Responsibilities

• Take shared accountability for store performance across sales, customer experience, operations, and people
• Use data and metrics to identify business opportunities and make strategic decisions
• Coach and develop team members through regular feedback and clear development plans
• Build a customer-first culture focused on delivering exceptional retail experiences and long-term loyalty
• Proactively recruit top talent and foster a positive, collaborative team environment
• Communicate business goals with clarity and transparency to ensure team alignment

Requirements

• Proven experience in retail leadership and team management
• Strong ability to coach, mentor, and develop talent
• Experience making data-driven decisions to optimize business performance
• Demonstrated commitment to delivering high-quality customer experiences
• Ability to recruit, onboard, and set new team members up for success
• Resilience and a results-oriented mindset in a fast-paced environment

Benefits

• Competitive salary with monthly performance bonuses and sales incentives
• Comprehensive benefits including a wellness account available from day one
• TELUS Pension and Share Purchase Plan with company contributions
• Exclusive employee discounts on products, services, and local businesses
• Opportunities for career advancement within TELUS Retail or the broader TELUS organization

About the Company

TELUS is a people-focused, customer-first, and purpose-driven team dedicated to improving lives through technology solutions. We foster a culture of innovation that empowers our team members to solve complex problems and create remarkable human outcomes in a digital world.