Store Manager

Responsibilities

• Manage day-to-day retail store operations including rostering, visual merchandising, and stock management
• Lead and embed T2 values to build a team of engaged brand ambassadors
• Drive exceptional customer service to increase satisfaction and loyalty
• Achieve budgeted sales, wage targets, and manage controllable costs
• Ensure compliance with T2 policies, processes, and guidelines
• Identify team development needs and motivate performance for future succession

Requirements

• Background in retail management
• Passionate and commercially minded with a focus on business results
• Strong communication and time management skills
• Ability to inspire a team to deliver customer excellence

Benefits

• Competitive salary with bonus earning potential and sales incentives
• 50% employee discount and endless tea
• Recognition through the Moment Makers program
• One volunteer leave day per year
• Inclusive workplace policies including menopause, gender equity, and equitable remuneration
• Flexible working arrangement options
• Employee Assistance Program (EAP)

About the Company

T2 is a premium tea brand known for delicious, sustainable ingredients. Part of LIPTON Teas and Infusions, T2 is a B Corp Certified company dedicated to creating immersive tea experiences across Australia and New Zealand.