Store Manager

Responsibilities

• Manage day-to-day retail store operations including rostering, visual merchandising, and stock management
• Lead and embed T2 values to build a team of engaged brand ambassadors
• Drive exceptional customer service to increase satisfaction and loyalty
• Achieve budgeted sales, wage targets, and manage controllable costs
• Ensure compliance with T2 policies, processes, and guidelines
• Identify team development needs and motivate performance for succession planning

Requirements

• Background in retail management
• Passionate and commercially minded with a focus on business results
• Strong communication and time management skills
• Ability to inspire a team toward customer excellence

Benefits

• Competitive salary with bonus earning potential and sales incentives
• 50% employee discount and unlimited tea
• Recognition through the Moment Makers program
• One volunteer leave day per year
• Inclusive workplace policies including menopause, gender equity, and equitable remuneration
• Flexible working arrangement options and Employee Assistance Program (EAP)

About the Company

T2 is a premium tea brand known for sustainable ingredients, operating retail stores across Australia, New Zealand, and Singapore. As part of LIPTON Teas and Infusions and a certified B Corp, T2 focuses on an inclusive culture and global opportunities.