Requirements

2+ years retail store management experience, People management skills, Customer service excellence, Organizational and decision-making skills

Skills

RetailLeadershipcustomer service

Collaborate with the Area Manager to increase sales and achieve KPI targets
Develop monthly plans and schedules based on productivity goals
Ensure highest quality customer service, effective teamwork, and operational efficiency daily
Train and develop the team, helping colleagues reach their full potential
Manage recruitment, hiring, and development of a talented team
Foster employee well-being and engagement through regular 1-on-1 meetings and team integration activities

At least 2 years of experience as a Store Manager in the retail industry
Proven people management skills (communication, motivation, coaching, inspiring)
Strong commitment to excellent customer service and mentoring others
Experience in knowledge sharing for the development of others
Independent, well-organized, and capable of effective decision-making and problem-solving

Stable employment (mandate contract or employment contract without a trial period)
Clear onboarding plan with a dedicated mentor
Employee discount and welcome bag with products
Access to private medical care and sports card
Public transport subsidies and wellbeing programs
Real career development opportunities and leadership training

Rituals is a brand dedicated to transforming daily routines into meaningful moments through high-quality wellness and care products.