Store Manager

Responsibilities

• Lead and coach a high-performance team, including Assistant Store Managers, Sales Leads, and Sales Associates
• Drive sales performance by exceeding individual and store goals and key performance indicators (KPIs)
• Deliver exceptional customer experiences by building genuine connections and brand loyalty
• Manage talent acquisition, including recruiting, retaining, and developing team members for succession planning
• Oversee store operations, including visual merchandising directives and efficient operational processes
• Partner with Divisional Sales Managers and HR to resolve performance issues or policy violations

Requirements

• 3-5 years of experience as a Store Manager in a high-performance selling environment
• Strong business acumen and analytical thinking to deliver positive results
• Excellent communication skills, both written and verbal
• Proven experience in recruiting, training, and developing talent
• Proficiency with Microsoft Office 365 and retail POS systems
• Ability to work a flexible schedule including nights, weekends, and holidays
• Physical ability to stand for extended periods and lift 50+ pounds

Benefits

• Robust compensation package including base salary and bonuses
• 401K plan to help secure your financial future
• Comprehensive medical, dental, and vision insurance
• Short-term and long-term disability, and basic life insurance
• Paid Time Off (PTO) including vacation, personal, sick, birthday, and celebration days
• Professional development opportunities including LinkedIn Learning and tuition reimbursement
• Employee product discounts

About the Company

Pandora is the world's largest jewelry brand, specializing in the design, crafting, and marketing of accessible luxury jewelry. We empower people to express themselves through meaningful pieces that tell their unique stories. Headquartered in Copenhagen, Denmark, Pandora is committed to sustainability and operates thousands of points of sale in over 100 countries.