Store Manager

Responsibilities

• Lead a dedicated team of store associates to deliver outstanding service using the C.H.A.R.M service model
• Drive store performance by meeting and surpassing KPIs, including sales and consumer service metrics
• Manage visual presentation, product flow, replenishment, and operational standards
• Foster an inclusive and welcoming environment that promotes internal talent growth
• Utilize analytical thinking and company reporting to identify and act on strategic store opportunities
• Oversee daily retail operations, including POS management, stock replenishment, and seasonal markdown processes
• Ensure compliance with Asset Protection policies, including inventory control and shortage prevention

Requirements

• 4+ years of total retail experience
• Proven leadership skills with the ability to empower teams and drive results
• Proficiency in MS Office and various POS systems
• Strong communication skills in both English and the local language
• Flexibility to work a retail schedule, including nights, weekends, and holidays
• Previous experience as a Store Manager is preferred

About the Company

Crocs, Inc. is a global leader in casual footwear, known for its comfort, color, and character. We encourage our team members to break molds and create something better, offering a diverse and inclusive work environment where every career offers a chance to make a real impact.