Store Manager

Responsibilities

• Exemplify and enforce exceptional Customer Experience (CX) standards within the store
• Identify and address CX issues through continuous feedback, training, and coaching of sales staff
• Develop and oversee the professional growth of store personnel, defining training needs in collaboration with Deputies
• Manage performance evaluations, propose development plans, and lead recruitment processes
• Analyze business performance using data to identify actions to improve Sales and Key Performance Indicators (KPIs)
• Coordinate store priorities in alignment with the retail calendar and project timelines
• Foster collaborative relationships with neighboring businesses and conduct competitor analysis

Requirements

• At least 5 years of experience in a similar retail management role within a structured environment
• Fluent in English, both written and spoken
• Highly developed business acumen and ability to drive sales
• Strong communication and collaboration skills
• Highly detail-oriented and organized approach to work
• Proven ability to work under pressure and meet strict deadlines

Benefits

• Flexible working model focused on trust and connection
• Comprehensive health and wellbeing programs, including premium Headspace subscriptions
• Professional development opportunities through PVH University
• Employee discounts on iconic brands like Calvin Klein and Tommy Hilfiger

About the Company

PVH is the growth platform for Calvin Klein and Tommy Hilfiger. We are driving fashion forward for good, connecting our global, iconic brands closer to where the consumer is going through scale, reach, and a commitment to inclusion and diversity.